Archive for the ‘PlayStation Community’ Category

@AskPlayStation: Introducing PlayStation Customer Service via Twitter

Hopefully you’ll never encounter a problem with a PlayStation product, but we have plenty of resources available just in case you do. Our newest is the @AskPlayStation Twitter which is operational 9:30AM – 5:00PM PST Monday through Friday with real-time responses between 2PM – 5PM PST. Following @AskPlayStation will also get you timely alerts as well as helpful tips. Sweet!

@AskPlayStation: Customer Support for PlayStation

For those who prefer self-help, the PlayStation Knowledge Center is a wonderful place to search for solutions to common issues or even learn a thing or two. If you’d like help from fellow PlayStation users or even offer some advice of your own, hit up the Support section of the PlayStation Community Forums.

We’re always looking for new and better ways to help you so any suggestions on how we can do that in the comments below will be greatly appreciated.

Tags: ,

No Comments


UNCHARTED 3 Lights Up GDC With 3D, Villainess Katherine Marlowe

Last week, Naughty Dog and SCEA held a packed-to-the-rafters press event at the PlayStation.Blog lounge at GDC 2011 focusing on UNCHARTED 3: Drake’s Deception. The anticipation from the invited press was palpable as they all filtered into the PlayStation.Blog Lounge – afterwards, word on the street was that we delivered.

Evan Wells, Christophe Balestra, Richard Lemarchand and yours truly were to give the demo and speak with the press – the embargo just lifted this morning, so be sure to visit your favorite gaming media outlet for their take on the event and the reveals.

UNCHARTED 3: Drake's Deception: Marlowe and Drake's awkward reunion


We kicked off the press event with the first-ever demo outside of Naughty Dog halls of UNCHARTED 3: Drake’s Deception in stereoscopic 3D. We chose to present a portion of the burning chateau sequence we premiered in late December. Since most people would already be familiar with the way the sequence looked and played, we thought it would make all the more evident the stellar work the Naughty Dog team has put into making the 3D presentation part of the core Naughty Dog Engine. In my opinion, with this small snippet of gameplay we’ve proven that we’re able to perfectly retain all of the spectacular visuals and effects that you’ve come to expect from an UNCHARTED game into the 3D presentation. Playing in 3D gives you some added benefits to gameplay as well, such as improved aiming around corners and an excellent read on depth for all traversal sequences, no matter how tricky. Unfortunately, until you get to see UNCHARTED 3 running in 3D at an event or in your home this November, you’ll have to rely on impressions from our attending media for how good it looked and played.

The real meat of the press event was the unveiling of the central antagonist that will try to foil Nathan Drake and Victor Sullivan at every opportunity – meet Katherine Marlowe in the video above.

UNCHARTED 3: Drake's Deception: Katherine Marlowe

Marlowe is definitely not one you want to get in the way of, or worse, double cross! To give you some background, Katherine Marlowe is the coldly calculating leader of a secret society whose roots date back over four hundred years to the court of Queen Elizabeth I. She has a long-standing rivalry with Nathan Drake over Sir Francis Drake’s ring – something they both contend is rightfully theirs and is also the key to an ancient mystery. As you can tell from the cutscene above, Marlowe is a much more cerebral enemy than Drake has confronted in the past, using both psychological and physical tactics to get what she is after. Marlowe also has the assistance of her team of highly trained agents in this secret society – they are far more elusive and dangerous than the hired guns Nathan Drake and Victor Sullivan have faced in the past.

Additionally, we’ve uploaded a set of stills from the cutscene, a high-resolution render of Katherine Marlowe and concept art of the agents and thugs Nathan Drake and Victor Sullivan will face in UNCHARTED 3: Drake’s Deception.

UNCHARTED 3: Drake's Deception UNCHARTED 3: Drake's Deception UNCHARTED 3: Drake's Deception

We hope you’ve all enjoyed meeting Katherine Marlowe in our GDC 2011 reveal. Stay tuned as we still have a ton of information we want to reveal – with little to no spoilers! – over the next eight months leading up to UNCHARTED 3’s PS3 release on 11-1-11.

Tags: ,

No Comments


PlayStation Around the Web: What We Read

It’s been a busy week of GDC festivities, and the media’s take on our announcements this week can be found in the many links below.

Now that the conference is over, I’m happy to actually have a chance to play some games (Killzone 3, PixelJunk Shooter 2, and Dead Space 2 specifically). However, the respite is all too brief, as we’re out to both Austin and Boston for SXSW and PAX East, respectively. (There’s a Road Trip joke in there somewhere)

Look for news on a Texas-sized meetup soon!

The PS.Blog weekly reading list (Week of February 28, 2011)

Tags: ,

No Comments


Design Your Ultimate God of War Monster

GOWIII_layered_banner

When developing God of War III, a ton of effort went into bringing the dark and twisted world of ancient Greek mythology onto the PS3; something that couldn’t have been done without the talent and hard work of the amazing art team here at Santa Monica Studio who spent hours dreaming of new creatures for Kratos to destroy and new places for him to do it in.

Thankfully, the awesome people at Ballistic Publishing created the beautiful ‘The Art of God of War III’ book so that we could share all our creations from concept to completion.

The Art of God of War III cover

To celebrate God of War III joining the PS3 Greatest Hits library we wanted to give you, the loyal Spartan Army, a chance to win an exclusive signed copy of one of these fantastic books by showing the God of War team what your ultimate monster would look like!

Starting Friday, March 4th through April 1st, visit GodofWar.com, fill out the required entry form and upload your submission. At the end of the contest, the development team will judge and select the top three submissions. Prizing for the contest is as follows:

  • 1st Prize: Signed Limited Folio Edition “The Art of God of War III” Ballistic art book
  • 2nd Prize: Signed Special Edition “The Art of God of War III” Ballistic art book
  • 3rd Prize: Signed Paperback “The Art of God of War III” Ballistic art book

Stay tuned to the GodofWar.com community forums as the winners to the contest will be announced a week after the contest ends.

The following promotion is intended for viewing in the 50 United States and the District of Columbia only and will be construed and evaluated according to United States law. Do not enter this contest if you are not a legal resident of, and located in, the 50 United States or the District of Columbia at the time of entry.

OFFICIAL RULES & RELEASE FOR DESIGN YOUR ULTIMATE GOD OF WAR® MONSTER CONTEST

NO PURCHASE NECESSARY TO ENTER OR WIN
Void outside the 50 United States and District of Columbia and where prohibited.

1. Eligibility. The Design Your Ultimate God of War® Monster Contest (“Promotion”) is open to only legal residents of the 50 United States and the District of Columbia, who are at least 18 or older at the time of entry with a valid PlayStation®Network ID. (individually “Entrant”, collectively “Entrants”). Employees of Sponsor and its parent companies, affiliates, subsidiaries, and related companies, agencies, and the judging panel (collectively, the “Sponsor”) and immediate families (defined as parents, children, siblings and spouse and their respective spouses, regardless of where they reside) and those living in the same household, whether or not related, are not eligible to enter, win or vote. Void in Puerto Rico, all U.S. territories and possessions and overseas military installations and where prohibited or restricted by law.

2. Sponsor. Sony Computer Entertainment America LLC, 919 E. Hillsdale Blvd., Foster City, CA 94404 (“Sponsor”).

3. Timing. The Promotion begins on March 4, 2011 at 12:00 P.M. Pacific Standard Time (“PST”) and ends on April 1, 2011 at 11:59P.M. PST (the “Promotion Period”).

4. How to Enter. Internet access and a PlayStation Network account are required to enter this Promotion. To enter go to www.godofwar.com, sign in with your PlayStation Network ID and fill out an entry form. You must provide your name, date of birth, email address, physical address (No P.O. Boxes) and telephone number. Attach your created image and Click on the “Sign Up” button to upload your artwork (hereinafter “Submission”). The Submission must be an original design based on your version of the ultimate God of War Monster. Your entry must be submitted by 11:59:59 P.M. PST on April 1, 2011.

5. Judging Criteria. All entries received will be judged based on 70% Creativity and 30% on Layout (“Judging Criteria”) by a panel of judges composed of members of the God of War Development Team and Marketing.

6. Entry Conditions and Release. Limit one entry per registered PSN account for the duration of the Promotion Period. Subsequent entries will be disqualified. The Submission must be the original and unpublished creation of the Entrant. Your Submission must be a wholly original work and created entirely by you to qualify as a submission to the Promotion. The Submission should be in png, jpg or pdf format(s) and the maximum file size is 5 MB. Entrant waives any claims against Sponsor, and its affiliates concerning his/her rights in the Submission submitted under this Agreement. (i) must be in keeping with the Sponsor’s image (as Sponsor determines in its sole discretion), (ii) may not be inappropriate, offensive, libelous or defamatory, pornographic, sexually explicit, contain nudity, unlawful or plagiarized, (iii) must not be harassing, abusive, threatening, harmful, vulgar, profane, obscene, excessively violent, racially, ethnically or otherwise objectionable or offensive in any way, (iv) may not violate or encourage others to violate any law, statute, ordinance or regulation, (v) may not defame or invade publicity rights or privacy of any person, living or deceased, or otherwise infringe upon any person’s personal or property right or any other third party right, (vi) may not contain commercial or corporate advertising, including display of corporate logos, brand names and slogans, other than those relating to Sponsor, (vii) must not include visual references to alcoholic beverages, tobacco, drug paraphernalia, firearms or any depiction or representation thereof and (viii) may not include any virus, worm, corrupt file, Trojan horse or other forms of corruptive code or content that may harm or compromise the Site or the proper conduct of the Promotion. Sponsor has the right in its sole discretion to determine if any Submission is not appropriate for publication on the Site or for any other public release and if the Submission is in compliance with these Official Rules. Sponsor reserves the right to disqualify a Submission for any reason. Sponsor’s decisions are final and binding with respect to all matters relating to this Promotion.

7. Winner Selection. Winner will be selected based on the Judging Criteria from valid Entries received during the Promotion Period. Sponsor’s decisions will be final and binding. Each winning Entrant will be notified via email. The potential winning Entrant must respond to Sponsor’s prize notification email within 2 business days from that date and time of the Sponsor’s prize notification email. In the event that the potential winning Entrant does not respond to Sponsor’s prize notification email within the specified time or the prize notification email is returned as undeliverable, a new winner will be chosen based on the Judging Criteria. Alternate winners will be contacted via email and must respond to the Sponsor’s prize notification email within 2 business days from that date and time of the Sponsor’s prize notification email.

8. Prizes. There will be three (3) prizes awarded. One (1) First Prize winner will receive a Signed Limited Folio Edition of the “The Art of God of War III” Ballistic Artbook with an Approximate Retail Value (ARV) of $300.00). One (1) Second Prize winner will receive a signed Special Edition “The Art of God of War III” Ballistic Artbook with an ARV $129 and one (1) Third Prize winner will receive a signed paperback book “The Art of God of War III” Ballistic Artbook with an ARV of $65. Prize fulfillment is based on availability. Sponsor has the sole and absolute discretion to substitute a prize of equal or greater value if a prize is unavailable. If a prize is returned to Sponsor as undeliverable, Sponsor has the sole and absolute discretion to disqualify a winning Entrant and select an alternate winner based on the stated Judging Criteria. Prizes are non-transferable, and Sponsor need not substitute a prize based on winner’s request. Please allow 6-8 weeks for delivery of the prize.

9. Release and Grant of Rights. Entrants are solely responsible for their Submission and the consequences of posting or publishing it. In connection with the Submission, Entrant affirms, represents, and warrants that: (i) Entrant owns or has the necessary licenses, rights, consents and permissions to use the Submission in the manner contemplated by the Sponsor; and (ii) Entrant has the written consent, release and permission of each and every identifiable individual person in the Submission to use the name or likeness of those persons to enable inclusion and use of the Submission in the manner contemplated by the Sponsor. By submitting the Submission to Sponsor, Entrant hereby grants to Sponsor a perpetual, fully paid, irrevocable, non-exclusive license to reproduce, prepare derivative works of, distribute, display, transmit, and permit others to use and perform throughout the universe the Submission, his/her likeness and performance and every identifiable individual person’s likeness and performance in the Submission in any media. Entrant hereby releases Sponsor and its parent and sister companies, and their officers, directors, employees and agents from any and all claims, demands, actions or causes of action of any kind, nature or description, which you or any of your successors, or, assigns, may now, or at any time, have or claim to have any reason of, arising out of, relating to or in any way connected with the rights granted above.

10. Limitations on Liability. Sponsor and its respective affiliates, subsidiaries, parent corporations, advertising and promotional agencies, and all of their officers, directors, shareholders, employees, and agents are not responsible for: any incorrect or inaccurate Entry information; human errors; technical malfunctions; failures, omissions, interruptions, deletions, or defects of any telephone network, computer online system, computer equipment, servers, providers, or software, including any injury or damage to Entrant’s or any other person’s computer relating to participation or inability to participate in the Promotion; inability to access the Site or upload information or data; theft, tampering, destruction, or unauthorized access to, or alteration of, Entries; data that is processed late or incorrectly or is incomplete or lost due to telephone, computer, or electronic malfunction or traffic congestion on telephone lines or the Internet or any website (including the Site) or for any other reason whatsoever; printing or other errors; or any combination thereof. Proof of uploading information or data or entering information at the Site is not considered proof of delivery or receipt. Illegible, duplicate and incomplete Entries will be disqualified. False, fraudulent, or deceptive Entries or acts shall render Entrants ineligible and all associated Entries or Votes will be void.

11. Indemnity. Entrant shall indemnify and defend Sponsor, its parent companies, each of Sponsor’s advertising agencies, and the officers, directors, employees, and agents of all of the foregoing and the successors and assigns of each of them, from and against actions, claims, damages, liabilities, costs and expenses, including reasonable counsel fees related to (i) Entrant’s use of any prize, (ii) the Sponsor’s use of any of the materials submitted by Entrant in connection with this Promotion or (iii) any intentional misconduct or negligence by Entrant in connection with this Promotion.

12. Releases. As a condition of participating in the Promotion, Entrants release Sponsor and its parent, subsidiaries, agencies, divisions and affiliates from liability, for loss, harm, damage, injury, cost or expense whatsoever including property damage, personal injury and death that may occur in connection with, preparation for, travel to, or participation in the Promotion, or possession, acceptance or use of prize or participation in any Promotion-related activities and claims based on publicity rights, copyright or trademark infringement, defamation or invasion of privacy and merchandise delivery.

13. General Conditions. Potential winning Entrants are subject to Sponsor’s verification. Sponsor’s decisions are final and binding in all matters related to the Promotion. Potential winners must comply with the Official Rules, and receipt of prizes is contingent upon fulfilling all requirements. Sponsor is not responsible for technical, hardware or software failures, malfunctions, lost or unavailable network connections or failed, incomplete, garbled or delayed computer transmissions or unforeseen schedule changes that may limit an Entrant’s ability to participate in the Promotion, even if caused by Sponsor’s negligence. Sponsor has the sole discretion to modify, cancel or suspend this Promotion should viruses, bugs, unauthorized human intervention or other causes beyond Sponsor’s control affect the administration, security or proper play of the Promotion or Sponsor otherwise becomes incapable of running the Promotion as planned. Sponsor is not responsible for changes to Entrant’s contact information. Sponsor has the sole discretion to disqualify Entrants who violate these Official Rules, tamper with the operation of the Promotion or engage in any conduct that is detrimental or unfair to Sponsor, the Promotion or any other Entrant.

14. Promotion Results. To obtain a winners’ list by mail, send a stamped, self-addressed envelope to “Design Your Ultimate God of War® Monster Contest”, Attn: Promotions, 919 E. Hillsdale Blvd. 2nd Floor, Foster City, CA 94404. Sponsor will send requested winners’ lists within 4-6 weeks after it awards prizes. Requests for the winner’s list must be received by May 31, 2011.

15. Collection of Information. The information necessary to operate the Promotion is collected by Sponsor at the time of Entry submission, and without limiting Sponsor’s rights under its Privacy Policy with regards to its use of the information; the information collected will be used to contact you specifically for operation of the Promotion. Information collected in connection with the Promotion will be collected in accordance with Sponsor’s privacy policy, available at http://www.us.playstation.com/Support/PrivacyPolicy. By participating in the Promotion, each Entrant agrees to the terms of Sponsor’s Privacy Policy. Entry information collected from Entrants will be used only in a manner consistent with Entrants’ consent and with these Official Rules.

16. Restrictions. Void where prohibited or restricted by law.

Tags: ,

No Comments


PlayStation Around the Web: What We Read

We really want to meet you.

How badly? Over the next 2 weeks, we’ll be fanning out across 3 of this great nation’s 4 major time zones (sorry Hawaii), equipped with not-yet-released titles for your gaming pleasure. We’ll talk more about our PAX East and SXSW plans shortly, for now we are focused on GDC, where we hope to see you TOMORROW. Click here for details. Then RSVP.

Oh, and we had a great time at Friday night’s engadget reader meetup. We gave out a PS3. We’ll do more such things in our upcoming events.

SF. Tomorrow.

The PS.Blog weekly reading list (Week of February 21, 2011)

Tags: ,

No Comments


PlayStation Around the Web: What We Read

Fellow Americans, I hope you’re enjoying your long President’s Day weekend. I ran into a Canadian colleague earlier this week at our Motorstorm Apocalypse event (video upcoming), and while she was unable to explain “Family Day” to me, I’m glad you’ll likely have time off as well.

Tuesday’s a holiday in its own right around the PlayStation offices: Killzone 3 launch day. I’m currently playing through the campaign utilizing the PlayStation Move. As a longtime console shooting fan, I was a bit hesitant to try out the new controls, but they’re accurate enough to earn me the “Eagle Eye – Every Sniper Rifle bullet is a kill” Trophy the very first time I picked up a sniper rifle. And I do enjoy stabbing the Move controller forward to engage a brutal melee.

I expect a lively debate about what settings are the best with Move controls post release. If you want my suggestion, I go with a max vertical dead zone, and zero horizontal, turning the sensitivity all the way down, and the rotation speed at about 40%. Been working well for me so far!

The PS.Blog weekly reading list (Week of February 14, 2011)

Tags: ,

No Comments


PlayStation Around the Web: What We Read

A Sunday with no football. So… what are you playing this weekend? I’m trying to beat Mass Effect 2 – 30 hours in at this point.
Got any good links we missed? Send ‘em over.

The PS.Blog weekly reading list (Weeks of February 7, 2011)

Tags: ,

No Comments


PlayStation Around the Web: What We Read

So, um… Green Bay or Pittsburgh?

The Packers bookended my Eagles season by beating Philly in Week 1 and in the playoffs (costing me an embarrassing wager with Torgo from PSNation), so I guess I’ll pull for them. Also, I just couldn’t ever bring myself to root for Ben Roethlisberger.

The PS.Blog weekly reading list (Weeks of January 31, 2011)

Tags: ,

No Comments


PlayStation Around the Web: What We Read

I’ve been out of the office all week at some announcement event, and so haven’t had a ton of time to catch up on what everybody’s writing (hence the short reading list this week). Did I miss anything big?

The PS.Blog weekly reading list (Weeks of January 24, 2011)

Tags: ,

No Comments


PlayStation Around the Web: What We Read

Now that I’ve finally had a couple of days in between business trips to relax, I’m starting to appreciate how good this January’s games are. I’ve poured several hours into Mass Effect 2 for PS3 this weekend (pushing me to Trophy Level 14, I might add ^_^), and I’ve gotta say that it’s worth the hype. Also: it’s nice playing it with a fully functioning d-pad :D

Dead Space 2 (and Extraction) are out on Tuesday – and IGN’s Greg Miller likes it better than the first one. And the 50-hour LittleBigPlanet 2 record-setting marathon (that I co-emceed with Veronica Belmont) has only made me want to play the game even more. Of course, I’m back on a plane tomorrow.

There’s always February!

The PS.Blog weekly reading list (Weeks of January 10, 2011 and January 17, 2011)

Tags: ,

No Comments



SetPageWidth