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Music Unlimited Expanding to Android Today, New Opportunity for PS3 Owners
Posted by Patrick Seybold in PS3 on June 15th, 2011
Music fans are in for a treat; starting today for a limited time, eligible PlayStation 3 owners* can try out a free 180-day Basic subscription of Music Unlimited powered by Qriocity.
The timing couldn’t be better – the service’s Android App also launched today, so users can enjoy music on the go with their compatible Android mobile device or on a number of other Internet-connected Sony devices including 2010 and 2011 models of network-enabled BRAVIA HDTVs, Blu-ray Disc players and Blu-ray Disc Home Theater systems as well as the PSP and personal computers including VAIO personal computers.
The cloud-based, digital music service gives music lovers streaming, commercial-free access at anytime and anywhere to an ever expanding catalogue of currently over seven million licensed tracks from major labels including Universal Music Group, Sony Music Entertainment, Warner Music Group and EMI Music as well as leading independent labels and major publishers worldwide.
The Android App is compatible with Sony Ericsson’s Android-based mobile devices including Xperia arc, Xperia PLAY, Xperia X10, Xperia X8, Xperia neo, as well as Android-based third party devices. You can download the App now from the Android Market.
To access the 180 day Basic Service free trial, log on to your PlayStation 3 system and click on the Music Unlimited service below the Music icon. Once the application has downloaded, follow the sign up instructions.
*180 day free trial available if:
- You are 18 or over
- You own a Playstation 3 system
- You do not currently hold or have not previously held a Music Unlimited subscription to the premium or basic plan
- You are in a supported country/region (US)
- Note: you will not be able to take advantage of the 180-day Subscription Free Trial on PS3 if you purchase other subscriptions.
Identity Theft Protection Offer for PlayStation Network and Qriocity Customers
Posted by Patrick Seybold in PSN on May 25th, 2011
Starting today, PlayStation Network and Qriocity account holders in the United States can begin the enrollment process for the identity theft protection program by visiting http://us.playstation.com/news/consumeralerts/identity-theft-protection/. We are also notifying customers of the enrollment landing page via email, which you will receive in your inbox this week.
As previously announced, Sony Computer Entertainment and Sony Network Entertainment have made arrangements with Debix to offer the AllClear ID PLUS identity theft protection program to PlayStation Network and Qriocity customers who are concerned about identity theft following the criminal cyber attack on the network. AllClear ID PLUS is a premium identity protection service that uses advanced technology to deliver alerts to help protect you from identity theft. The service also provides identity theft insurance coverage and hands-on help from expert fraud investigators. Sony has arranged, at no charge to eligible PlayStation Network and Qriocity account holders, for twelve months of this service to be provided by Debix to those who choose to enroll.
In order to be eligible, account holders must be residents of the United States with active accounts as of April 20, 2011.
Rockstar Games and Sony Joint Statement on L.A. Noire
Posted by Patrick Seybold in PS3 on May 19th, 2011
We have received a very small number of customer support questions about PS3s overheating or shutting down while playing L.A. Noire. At this time, Rockstar Games and Sony can confirm that neither L.A. Noire or firmware update 3.61 are causing the PS3 hardware to overheat. We are both committed to working hard to find solutions to this and any issues that may arise. If you are experiencing any issues with L.A. Noire or your PS3 hardware, please contact technical support using any of the means provided below:
Rockstar Support: www.rockstargames.com/support
Rockstar Support on Twitter: twitter.com/RockstarSupport
PlayStation 3 Support: http://us.playstation.com/support/
Update on PSN Password Reset Process
Posted by Patrick Seybold in PSN on May 18th, 2011
We temporarily took down the PSN and Qriocity password reset page. Contrary to some reports, there was no hack involved. In the process of resetting of passwords there was a URL exploit that we have subsequently fixed.
Consumers who haven’t reset their passwords for PSN are still encouraged to do so directly on their PS3. Otherwise, they can continue to do so via the website as soon as we bring that site back up.
Details for PlayStation Network and Qriocity Customer Appreciation Program in North America
Posted by Patrick Seybold in PS3, PSN on May 16th, 2011
Now that some PlayStation Network and Qriocity services have been restored and you’re once again enjoying online gaming and entertainment, we’re happy to provide details about the “Welcome Back” appreciation program for customers in North America. We developed the program as an expression of our gratitude for your patience, support and continued loyalty during the service outage. From all of us at PlayStation, thank you and welcome back!
This package will be made available to all existing registered PlayStation Network and Qriocity users in North America (US and Canada), and will be made available shortly after we have fully restored the service. More specific details about these offers and eligibility requirements will be posted as the services go live.
All PlayStation Network customers can select two PS3 games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever.
- Dead Nation
- inFAMOUS
- LittleBigPlanet
- Super Stardust HD
- Wipeout HD + Fury
For PSP owners, you will be eligible to download two PSP games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever.
- LittleBigPlanet (PSP)
- ModNation Racers
- Pursuit Force
- Killzone Liberation
- A selection of “On Us” rental movie titles will be available to PlayStation Network customers over one weekend, where Video Service is available. Those titles will be announced soon.
- 30 days free PlayStation Plus membership for non PlayStation Plus subscribers.
- Existing PlayStation Plus subscribers will receive an additional 60 days of free subscription.
- Existing Music Unlimited Premium Trial subscription members will receive an additional 30 days of free premium subscription.
- Additional 30 days + time lost for existing members of Music Unlimited Premium/Basic subscription free of charge for existing Premium/Basic members.
- To welcome users Home, PlayStation Home will be offering 100 free virtual items. Additional free content will be released soon, including the next addition to the Home Mansion personal space, and Ooblag’s Alien Casino, an exclusive game.
We’d like to thank all of our publishing and development partners who’ve contributed to the Welcome Back program, including Bigbig Studios, Codeglue, Digital Leisure, Guerilla Games, Heavy Water, Housemarque, Lockwood, Loot, Mass Media, Media Molecule, SCE Cambridge Studios, SCE Studio Liverpool, SCE San Diego Studios, and Sucker Punch Productions. We couldn’t have created such a compelling package without them!
As a reminder, you will be able to access the above content shortly after services are fully restored. We are doing everything we can to make that happen as soon as possible. Please visit the following sites for more information about the Welcome Back program in Europe and Latin America.
Thank you again for your support!
Update on Service Restoration Rollout
Posted by Patrick Seybold in PS3, PSN on May 15th, 2011
We’re currently experiencing an extremely heavy load of password resets, and so we recently had to turn off services for approximately 30 minutes to clear the queue.
As such, a large number of people are attempting to change their passwords at the same time, it’s taking longer than expected for all those emails to clear all of the ISPs.
If you’ve requested your password reset, please give it a bit of time to reach your email. Thanks for your patience as we work to get everyone back online.
Play On – PSN Restoration Begins Now
Posted by Patrick Seybold in PSN on May 14th, 2011
Thank you for your patience and encouragement over the last few weeks. As covered in the post from earlier today, you can now update the firmware on your PS3 and change your password. Kazuo Hirai just announced that we have begun the phased restoration by region of some of the services, starting with online multiplayer functionality.
Please note that these services will take a bit of time to be turned on and rolled out to the whole country. The process has begun and some states are being turned on now, so please be patient as we reach your city and state. We’ll be updating the map below as service comes online in individual states. It will take several hours to restore PSN throughout the entire country, so please keep checking back for the latest updates. In the meantime, now’s a great time to get your PS3’s firmware updated, which is required to get online.
Notice: If your state is illuminated but your service has not yet been restored, please be patient – it can take a little while for the servers to populate fully.
Until we get the comments functioning correctly, we’re putting all comments on hold. I’m sure Jitender would appreciate not having people put words in his mouth ^_^
In the meantime, we’ll keep updating the map, and those of you already back online – enjoy some games!
Kazuo Hirai: PlayStation Network Restoration Announcement
Posted by Patrick Seybold in PSN on May 14th, 2011
PSN Restoration Timeline Update
Posted by Patrick Seybold in PSN on May 10th, 2011
I know you all want to know exactly when the services will be restored. At this time, I can’t give you an exact date, as it will likely be at least a few more days. We’re terribly sorry for the inconvenience and appreciate your patience as we work through this process.
Service Restoration Update
Posted by Patrick Seybold in Uncategorized on May 6th, 2011
As you may know, we’ve begun the process of restoring the service through internal testing of the new system. We’re still working to confirm the security of the network infrastructure, as well as working with a variety of outside entities to confirm with them of the security of the system. Verifying the system security is vital for the process of restoration. Additional comprehensive system checks and testing are still required, and we must complete that process before bringing the systems online.
As you’ve heard us say, our utmost priorities are the security of the network and ensuring your data is safe. We won’t restore the services until we can test the system’s strength in these respects.
When we held the press conference in Japan last week, based on what we knew, we expected to have the services online within a week. We were unaware of the extent of the attack on Sony Online Entertainment servers, and we are taking this opportunity to conduct further testing of the incredibly complex system. We know many of you are wanting to play games online, chat with your friends and enjoy all of the services PlayStation Network and Qriocity services have to offer, and trust me when I say we’re doing everything we can to make it happen. We will update you with more information as soon as we have it. We apologize for the delay and inconvenience of this network outage.